Privacy Policy of www.kalyana-vedika.com

www.kalyana-vedika.com is a website featuring matrimonial and / or matrimonial related services and rendering matrimonial and / or related services to the registered members through internet. This privacy statement of www.kalyana-vedika.com is drafted keeping in mind that the privacy rights of the registered members and their information we have collected to pursue their matrimonial requirements and this privacy statement is applicable to our registered member(s) who are using our website and / or our mobile apps.  If you do not agree to this privacy policy statement, please do not access and / or use www.kalyana-vedika.com website and / or in mobile apps in any manner and hence you cannot claim any privacy right(s) in any manner from us.  By accessing or using our website and / or mobile apps, you acknowledge that you are disclosing information voluntarily.  By accessing or using our website and / or mobile apps and / or by providing your information, you consent to the collection and use of the information you disclose on our website and / or mobile apps in accordance with this Privacy Policy. If you do not agree for use of your information, please do not access or use this website and / or mobile apps in any manner.

What information you need to give in to use www.kalyana-vedika.com website and / or apps?

The information we have collect from our registered members and visitors who apply for the various services our website and / or mobile apps offers includes, but may not be limited to name, address, mobile numbers, phone numbers, fax numbers, date of birth, educational qualifications, email address, a user-specified password, and zip code or pin code.  Normally, we use to collect the user information like device ID, device information, log files, Geographic Location when the user accesses our websites or apps based on the choice of the products, services and features you have opted.  If a user registers with us through social networking platforms such as LinkedIn, WhatsApp, Twitter, Facebook and others, we use to collect some personal data you choose to allow us to access through their APIs.  The collected information may also be used for analysis of data, usage trends, to evaluate and improve our websites or mobile apps, marketing analysis & research, security enhancement, performance enhancement and for optimising our service delivery.  We capture your IP address each time you visit our website / mobile apps in order to identify you and to collect your profile / demographic information, to help diagnose problems with our servers, and to manage our website or mobile apps.  We use a secure server ( provided by NPCI / payUmoney ) for all online financial transactions between us to protect the debit or credit card information, wallets information and bank account information of our registered members and cookies are used to store the login information. Cookies are small files placed on your device’s internal storage that will help us in providing our services. When you encounter cookies placed by third parties on identical or related devices on certain pages of the website or apps, we do not control the use of such third party’s cookies.  When you create or use a credit account with us to pay the fees, we collect some additional information, including name of the credit account holder, billing address, debit or credit card number, a debit or credit card expiration date and tracking information from cheques or demand drafts are collected.

What permissions does our mobile application require from you?

The services offered by www.kalyana-vedika.com through its website and mobile apps help users to connect with their matches based on several parameters and preferences. In order to identify and fix bugs within the application and to enhance the user experience, the user requires to grant us to access the following:

Phone:
www.kalyana-vedika.com mobile application is optimized to work on a wide range of devices and networks. The device information, specification and network details helps us to analyse and to fix issues that are isolated to a particular device or to a particular network.

Storage:
In order to upload the pictures of a user from their device memory or to download horoscope details, matching profile details, and demographic details on to their device memory.

Camera:
The user needs to grant access to the device’s camera in order to take / set their profile.

Contacts:
The mobile application may obtain the user’s accounts that are associated with their social media to facilitate quick sign up / sign in processes.

Location:
The users’ location details are collected as GPS coordinates in order to serve them with the matching profiles of members located in the same vicinity and to provide information about our franchise which is nearest to them. 

SMS:
In order to enhance the user experience, by auto fill of the PIN and / or OTP, the mobile apps detects SMS content.

How www.kalyana-vedika.com website and / or mobile apps uses the information it collects or tracks?

Our website and / or mobile apps collects information from our users primarily in order to enhance our website and / or mobile apps, products, services, marketing research, and for data analysis, finding usage trends and the effectiveness of our promotional campaigns to ensure we are able to fulfil the users requirements and to deliver unique, personalised experience.

For European Union Members :-

If you are located in the EU, you will be asked to provide consent to the collection, processing, and sharing of your personal information. Personal information means any information related to be identified or identifiable natural person. You have the right to share and access your personal information and right to withdraw consent for sharing your personal information at any point of time and right to erase your personal information subject to applicable laws. For sharing your personal information at any point of time, you can withdraw your consent provided by contacting us. Your personal information may be stored in database located outside of the European union including in India. Where we transfer personal data outside of EU, we either transfer personal information to countries that provide an adequate level of protection or we have appropriate safeguards in place. We may require proof of or need to verify your identity / personal information before we can give effect to these rights. To request to review, update or delete your personal information, please submit a request form by sending an email to info@kalyana-vedika.com. We may share your information with third parties who are an anti-fraud solution provider(s) located in United Kingdom. They help us to ensure we keep you safe from scammers and fraudster.

About sharing policy of information collected through our website / mobile apps :-

We may share such identifiable / identified information with our associates / affiliates / subsidiaries and such associates / affiliates / subsidiaries may market to you as a result of such sharing. Any information you give us is held with the utmost care and security. We are also bound to co-operate fully should a situation arise where we are required by law or legal process to provide information about a customer / visitor. Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law enforcement agencies / Gateway service providers / anti-fraud solution provider(s), if we feel that the transaction is of suspicious nature.  From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale or similar. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.  Our website / apps link to other website / apps and may collect personally identifiable / identified information about you. We are not responsible for the privacy policy or the contents of those linked website / apps.

Duration of keeping your information :-

In the following circumstances, we will retain your information collected through our website / mobile apps :

For as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defences, for pursuing legitimate businesses and to comply with the relevant applicable laws.

Security precautions / measures taken in respect of your personal information :-

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate internal control measures by means of technology, designed to protect the security of any personal information we collected through our website / mobile apps and process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorised access.

Change of Privacy Policy :-

We may change this Privacy Policy from time to time without any prior notice to you. However, changes will be updated in the Privacy Policy page.

Who can claim the Privacy Policy?

Registered / paid members with active subscriptions can claim the above privacy policy for any violations in any manner.

How to address your Grievance:

Grievance Officer : Mr. K. Venkatesan.

Address :  www.kalyana-vedika.com, #1443-A, Kanji Road, Gubera Nagar, Vengikkal, Tiruvannamalai – 606604.

Email : admin@kalyana-vedika.com. Mobile / whatsapp : +91 94871 11369.

The Grievance officer shall be available between 10 am to 6 pm IST from Monday to Friday excluding Saturdays, Sundays and Public Holidays in India.

The Grievance officer is appointed as per Section 5 (9) of the Information Technology ( Reasonable Security & Procedures and Sensitive Personal data or Information ) Rule, 2011.

DISCLAIMER : COPYRIGHT AND LEGAL NOTICES

By accessing and using this website, you agree to be bound by the following terms and conditions and the applicable laws. The content of this website, including but not limited to the text, images, and material contained therein and the arrangement thereof are the property of www.kalyana-vedika.com. ALL RIGHTS RESERVED. All trademarks used or referred to therein are the property of www.kalyana-vedika.com or of the party credited as the owner.

You may not use or create links to the www.kalyana-vedika.com website without prior written permission from www.kalyana-vedika.com.

JURISDICTION: This website is maintained by Robosaga Technologies Private Limited, Tiruvannamalai, Tamil Nadu, India.  Tiruvannamalai shall be the legal venue for all disputes arising from or in connection with this website.

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